Benefits:
Employee discounts
Free food & snacks
Training & development
About the Role:
TLS Automotive Inc is looking for an experienced and driven Shop Manager to lead our team in Fort Myers, FL! This is an exciting opportunity to take the helm of a busy automotive shop, overseeing daily operations while delivering top-notch service to our customers. If you're passionate about cars and people, we want to hear from you!
Responsibilities:
Oversee day-to-day shop operations, ensuring efficiency, quality, and customer satisfaction
Manage and mentor automotive technicians and service staff to maintain high performance standards
Coordinate vehicle repair and maintenance workflow, scheduling, and bay assignments
Handle customer inquiries, estimates, and complaints with professionalism and care
Monitor inventory, order parts, and manage vendor relationships
Ensure compliance with safety regulations and shop policies
Track shop performance metrics including labor efficiency, revenue, and customer retention
Requirements:
Proven experience as an automotive shop manager or service manager
Strong knowledge of automotive repair and maintenance procedures
Excellent leadership and team management skills
Proficiency with shop management software and point-of-sale systems
Strong customer service and communication skills
Ability to manage budgets, control costs, and drive revenue growth
I-Car certification or equivalent automotive credentials preferred
About Us:
TLS Automotive Inc is a trusted name in automotive repair and service in the Fort Myers, FL area, committed to delivering honest, reliable, and high-quality work to every customer. Our customers keep coming back because they know they can count on us for straightforward service and expert repairs. We pride ourselves on building a team-oriented environment where skilled professionals are valued, supported, and given the tools they need to succeed.
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