Data Analyst ILocation: Hybrid, 4 days onsite / 1 day remote Duration: Contract with potential for full-time conversionThis entry-level Data Analyst opportunity is ideal for a highly curious, analytical, and proactive problem solver who enjoys identifying trends, investigating issues, improving processes, and driving operational efficiency. The role focuses on root cause analysis, process optimization, and collaborating with business partners to create sustainable operational improvements.Responsibilities:Identify trends, recurring issues, and opportunities for process improvement across operational workflowsInvestigate root causes of issues and implement sustainable corrective actionsAnalyze data from daily reports, closed tickets, and workflow activities to improve operational efficiencyResearch, troubleshoot, and resolve complex or unfamiliar issuesDocument findings, recommendations, process updates, and operational changesPartner with stakeholders to streamline processes and eliminate unnecessary workMonitor workflow performance and recommend enhancements to improve business outcomesSupport continuous improvement initiatives through data-driven analysis and problem-solving
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